Refund policy

What happens if the item I ordered doesn’t fit, or arrives damaged/wrong?
If you’re not satisfied, we want to make things right! Email us at: scm.CYMD@premierpress.com. Please include your order number along with a brief description of your situation. If you received damaged or incorrect items, please include photos of the items.

Can I exchange my item or do I have to return it?
If you just need a different size, we would love to get this swapped out for you. However, if you would prefer a refund, the card that was used to purchase the item(s) will be refunded. Please email our team for support and they will be happy to help: scm.CYMD@premierpress.com.

Items that were ordered online need to be returned by emailing scm.CYMD@premierpress.com.

Items that were purchased in-shop need to be returned to a shop. Click here to find a shop near you!